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How do I use filters in the comments tab?
How do I use filters in the comments tab?
R
Written by Richard Harrison
Updated over a year ago

In the comments tab, many different filters can be utilized. Each section offers multiple options:

  • Conversations - Can select Open, Resolved, or Opt Out

  • General Sentiment - Can select Positive, Neutral, or Negative sentiment from comments

  • Trending Keywords - Benchmark intelligence identifies and shows relevant keywords to be able to filter on

  • Location - Can select any active location

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